Serious Training for Serious People

Our Soft Skill Courses

Training has taken on a new look today !

Gone are the lecturers , the teachers and the preachers                                                                        Our workshops are not for the weak of heart because if, indeed, training is 3/4 theatre, then YOU will be onstage

.You will be expected to :

  • Be surprised
  • Participate and work hard
  • Interact 100%
  • Engage fully in role-play
  • Leave your own agenda & ego at the door
  • Be honestly introspective
  • Move out of your comfort zone
  • Be committed
  • Be challenged
  • Learn a lot
  • Be willing to change and move on
  • HAVE FUN !!
  • GROW
  • And feel that your life has changed

    Charisma has over 85 soft skill courses in their portfolio and the list is steadily growing to match the demands of today's rapidly changing world.

    All of the training sessions and workshops are customised and heavily based on input from the client : simply because  one size does not fit all !

    Here is a sample of some of the subjects that are woven into the final product :
  • Motivating your workforce
  • The transition to management
  • The rooky manager
  • Stress on the job
  • World class customer service
  • Managing customer service
  • Train the trainer
  • The psychology of the sale
  • Communication skills & assertive language
  • Business letter and report writing
  • Time management and you
  • Interviewing skills :the right person for the right job
  • Diversity today
  • Business ethics and etiquette
  • Public speaking under pressure
  • Bullying
  • The Executive Assistant
  • Managing conflict : the five ways around it
  • Keeping track: ongoing performance management

New to our portfolio is an important training for medical and emergency professionals  :
"Nonviolent Crisis Intervention® training focuses on prevention and offers proven strategies for safely defusing anxious, hostile, or violent behavior at the earliest possible stage

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